Privacy & Cookies Policy for fenbendaz.com
Introduction
This Privacy & Cookies Policy outlines how QUANTIS LAB LIMITED (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit and use our website, https://fenbendaz.com (the “Store”).
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
The data controller responsible for your personal data is:
- Company Name: QUANTIS LAB LIMITED
- Company Number: 16812400
- Registered Address: International House, 100 Menzies Road, Hastings, United Kingdom, TN38 9BB
- Email: contact@fenbendaz.com
2. What Personal Data We Collect
We may collect and process the following types of personal data:
| Data Category | Examples |
|---|---|
| Identity Data | Full name, title. |
| Contact Data | Billing address, delivery address, email address, telephone numbers. |
| Transaction Data | Details about payments to and from you and other details of products you have purchased from us. |
| Technical Data | Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. |
| Usage Data | Information about how you use our website and products. |
| Marketing and Communications Data | Your preferences in receiving marketing from us and our third parties and your communication preferences. |
3. How We Use Your Personal Data
We use your personal data for the following purposes, based on a lawful basis for processing:
| Purpose | Lawful Basis for Processing |
|---|---|
| To process and deliver your order | Performance of a contract with you. |
| To manage payments, fees, and charges | Performance of a contract with you; Legitimate interest (to recover debts). |
| To manage our relationship with you (e.g., customer service) | Performance of a contract with you; Legitimate interest (to keep our records updated). |
| To administer and protect our business and this website | Legitimate interest (for running our business, provision of administration and IT services, network security). |
| To send you marketing communications (if you have opted-in) | Consent. |
4. Data Sharing and Third Parties
We do not sell your personal data to third parties. We may share your data with trusted third-party service providers to perform functions and process user data on our behalf. These include:
- Payment Service Providers: To process your payments securely.
- Delivery Companies: To deliver your orders.
- IT and System Administration Service Providers: To host and maintain our website.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
5. Data Security and Retention
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, and Transaction Data) for six years after they cease being customers for tax purposes.
6. Your Legal Rights
Under the UK GDPR, you have the following rights in relation to your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request that we correct any inaccurate or incomplete data.
- Right to erasure: You can ask us to delete your personal data where there is no good reason for us continuing to process it.
- Right to restrict processing: You can ask us to suspend the processing of your personal data.
- Right to data portability: You can request the transfer of your personal data to you or to a third party.
- Right to object: You can object to our processing of your personal data.
- Rights related to automated decision making and profiling.
To exercise any of these rights, please contact us at contact@fenbendaz.com.
7. Cookies Policy
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following types of cookies:
- Strictly Necessary Cookies: These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
- Analytical/Performance Cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.
- Functionality Cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.
This Privacy & Cookies Policy is effective from 5 March 2026.